Information
About us
The webshop is managed by NeH Svenska AB org-nr: 556561-9193. Location: NASTA GÅRD 1, SE-70227 Örebro
Privacy Policy
We are collecting essential personal information that you provide in the checkout form to fulfill the delivery of the order. The data we are collecting is your name and address for booking the delivery, mobile-number and email for shipping and order notifications. Your data is only shared with the delivery company (DHL or POSTNORD) and your email with our payment-system provider (BAMBORA).
Delivery
We usually send orders within 2-5 workdays for products in stock. Ondemand/Preorder products have longer delivery time. Delivery time is dependent on the strain of the delivery company.
Payment
Bambora is our provider of payment system and use SSL-technology to secure that your credit card- and private information´s isn't leaked. The money will be withdrawn directly if you choose to pay with card.
VAT
Prices are shown with VAT included, total VAT is shown in checkout.
Extra Fee
Shipping fee is adjusted after delivery country.
Orderconfirmation
An email with orderconfirmation is sent to the provided email address when we receive it. We will also send an email when anything from the order is sent. You can follow the order status from the links in the emails.
Claims
You have legal rights to make a claim of any product within 36 months. You can find the form for claims in the order status page. A direct link is found in the delivery notification-email. If you lost the link or need assistance, feel free to contact us through the contact form.
Returns
You have legal rights to return any product within 14 days after receiving the product. You can find the form for returns in the order status page. A direct slink is found in the delivery notification-email. If you lost the link or need assistance, feel free to contact us through the contact form.
COOKIEINFORMATION
This website uses so-called cookies to give you a better experience with customized content and relevant marketing.
A cookie is a short piece of information that is saved in the browser on your computer/phone/tablet. It often consists of a random ID number or a simple setting. The browser sends this piece of information to the server every time you click on a link on the website that has saved it. This is necessary, for example, for us to remember which items you have added to your shopping cart. Other websites cannot see the information saved on this page.
Some cookies are only saved while you have the website open. These are temporary session cookies. Others save information for a longer period of time, even if you restart or turn off your browser. You can clear all cookies in your browser settings. To do this, see your browser's help or documentation.
You have the option to completely disable cookies in your browser settings, but if you disable the ability to accept session cookies, you will not be able to shop, as your shopping cart cannot be saved.
If you don't want to be tracked but still be able to shop, you can turn off cookies for analytics and marketing by pressing the button above to manage cookie consent.