Information

ABOUT US

The webshop is managed by NeH Svenska AB org-nr: 556561-9193. Location: NASTA GÅRD 1, SE-70227 Örebro

PRAVACY POLICY

We are collecting essential personal information that you provide in the checkout form to fullfill the delivery of the order. The data we are collecting is your name and address for booking the delivery, mobile-number and email for shipping and order notifications. Your data is only shared with the delivery company (DHL or POSTNORD) and your email with our payment-system provider (BAMBORA).

DELIVERY

We ussualy send instock products within 5 workdays. Deliverytime is dependent on the strain of the delivery company.

PAYMENT

Bambora is our provider of payment system and use SSL-technology to secure that your creditcart- and private informations isn't leaked. The money will be withdrawn directly if you choose to pay with card.

VAT

Prices are shown with VAT included, total VAT is shown in checkout. VAT is excluded in the checkout for shipments outside EU

EXTRA FEE's

Shipping fee is adjusted after delivery country.

ORDERCONFIRMATION

An email with orderconfirmation is sent to the provided emailaddress when we recieve it. We will also send an email when anything from the order is sent. You can follow the orderstatus from the links in the emails.

CLAIMS

You have legal rights to make a claim of any product within 36 months. You can find the form for claims in the orderstatus page. A directlink is found in the deliverynotification-email. If you lost the link or need assistance, feel free to contact us through the contactform.

RETURNS

You have legal rights to return any product within 14 days after recieving the product. You can find the form for returns in the orderstatus page. A directlink is found in the deliverynotification-email. If you lost the link or need assistance, feel free to contact us through the contactform.